General

Where do you ship ?

Within Australia and internationally

Who is eligible to make a purchase ?

You must be 18 years of age or older.

Which cureency is used on the site ?

The currency used on the site is Australian Dollar (AUD).

How can I get in contact with you guys if I have further inquiries?

 You can send us an email at info@australiaweedstrains.com, or use our contact form to get in touch with us. We respond within 24 hours or less.

Orders & Shipping

What are the shipping options and rates?

 We currently offer Australian Post’s Xpresspost (2-4 business days) for $17.95. We offer free shipping to orders with a total of $125 or over.

How will my order be packaged?

 Your products will be packed in a discreet, smell proof, mylar bag, which is heat and vacuum sealed, and then shipped in a plain, unmarked box or large envelope depending on the order size. Our method of packaging allows for maximum freshness, odour protection, and privacy from unwanted attention.

When will my orders be shipped ?

Within 24hrs after payment has been confirmed

Can I cancel my orders ?

Yes within 24hrs after payment

How can I track my package?

 You can track your order on the Order page, or you can go to Australian Post’s website and enter your tracking number.

Can I ship my package to a local Australia Post post office location?

Yes, you can ship your package to your local Australia Post post office using FlexDelivery.

FlexDelivery is an Australian Post service that allows you to ship your package to one of over 6000 Australia Post Office locations throughout Australia to be picked up by you at your convenience. Register for free on Australia Post to use a FlexDelivery address as your shipping address. This is a great option for those who do not wish to receive delivery at their own residences.

Payments

What payment options are available ?

We accept credit cards, PayPal, CashApp, Zelle and Bitcoins at the moment.

What is Bitcoin ?

Bitcoins is a decentralized, digital currency that is sent over the internet. Unlike traditional forms of payment, Bitcoin does not rely on any middle man such as a bank, credit card processor, or government. It is anonymous, highly secure, and does not require anyone’s permission to use.

Orders & Shipping

What is Australia Weeds Strains’s Reward Program?

Here at Australia Weeds Strains, customers can earn store credits for every purchase that they make. You will earn $1 in store credit for every $20 spent. Store credits can be used like real money on your next purchase.

Click here to learn more about our Rewards Program.

Returns

What is your refund/exchange policy?

Your order is eligible for a refund or exchange if any item inside is not damaged, defective, or not as described. Click here to learn more about our refund/exchange policy.

What if I have an issue with the product I ordered?

 Please contact us right away at info@australiaweedstrains.com. We will do everything we can to rectify the situation, and make sure you are 100% satisfied.